
Duration: 120 minutes
Exam audience: community leaders, brand managers and social managers who possess the skills and knowledge for managing, scaling and connecting online communities and understand platform policies and regulations.


Duration: 120 minutes
Exam audience: community leaders, brand managers and social managers who possess the skills and knowledge for managing, scaling and connecting online communities and understand platform policies and regulations.
Learn how to build, grow and maintain a meaningful community by defining its mission, goals, success criteria and guidelines.
Explore key processes to build and scale online communities.
Examine best practices and tools for building an engaging content strategy that aligns with your mission, goals and audience.
Learn how to onboard new members, foster personal connections and manage conflict within the community.
Learn how to measure your community's performance, make decisions based on insights and generate revenue.